Pharmacy technicians must have a wide range of technical skills and specialized knowledge to carry out their duties. But being able to effectively communicate with customers and patients continues to be one of the most important skills.
This is especially true because of the increasing demand for pharmacy technicians. Job growth for pharmacy tech positions is expected to increase by 12% by 2026. While this means that there is an opportunity for career advancement, there will also be a lot of competition. Clear and insightful communication could mean the difference between a promotion or not.
Pharmacy technicians must interact with patients that may have many questions and concerns about their prescribed medications. Some patients may be confused or frustrated. Because pharmacy techs work in one-on-one customer-facing settings, it is crucial that they develop and demonstrate strong interpersonal skills.
At Ayers Career College, our pharmacy tech training program prepares students to successfully overcome the challenges they will encounter in working life, including potential communication issues. We train our students in several key areas, such as:
- Providing technical, administrative, and clerical support to pharmacists
- Mixing and repackaging medications
- Delivering drugs to patients
- Accurately and thoroughly maintaining patient records to deliver proper dosages, while avoiding issuing unsafe medications
- Assisting patients that are trying to interpret medical instructions while not feeling well
- Treating patients and colleagues in a kind, professional manner
Pharmaceutical employers are always on the lookout for effective communicators. At Ayers Career College, you can become a pharmacy tech in less than a year. If a career as a pharmacy technician sounds like a good fit for you, check out our pharmacy tech training program. Contact us today if you’re ready to start working towards your new career.